This Client Services Agreement (this “Agreement”), by and between the undersigned Client and Spouse, if applicable (the “Client”), and iQ Financial Solutions DBA iQ Credit Repair, is effective as of the date that this Agreement is accepted and executed by an officer of iQ Credit Repair in Virginia Beach, Virginia, as set forth on the signature page hereof (the “Effective Date”), whereas, the Client and iQ Credit Repair wish to enter into an agreement under which iQ Credit Repair will provide certain credit related services to the Client. Now, therefore, in consideration of the mutual covenants contained herein, the receipt and sufficiency of which are hereby acknowledged, the parties to this Agreement hereby agree as follows:

• A. Term and Termination.
  • 1. Term of Agreement: The term of this Agreement between the Client and iQ Credit Repair shall commence on the Effective Date and shall continue for a period of twelve (12) months thereafter, unless earlier terminated pursuant to Sections 4.A.2 or 4.A.3 below.
  • 2. Termination by Client: The Client may cancel is agreement for any reason without any penalty or obligation, provided cancellation occurs before midnight of the third business day of the Effective Date, by writing to iQ Credit Repair, 1467 Bayhead Dr. Virginia Beach, Va. 23453 or by sending an email to iQCreditRepair@Gmail.com. The Client must include his/her name, social security number, and reason for canceling.
  • 3. Termination by iQ Credit Repair upon Default: The Client will be in default under this Agreement if the Client does not pay any sum set forth in this Agreement when due or breaches any other provision of this Agreement. iQ Credit Repair has the right to discontinue services and/or terminate this Agreement without prior notice if the Client defaults under this Agreement, in which case, fees for services performed before the date in which iQ Credit Repair elects to terminate this Agreement will be determined and billed in accordance with Section 4.B below
• B. Services.
  • 1. Initial Set-Up: Upon receipt of this executed Agreement from the Client, iQ Credit Repair will perform the following set-up and related services: (i) set-up of the Client’s profile, (ii) the provision of informational materials to the Client, (iii) obtaining credit reports.
  • 2. Monthly Services: Each month, for the term of the Agreement, iQ Credit Repair will provide the following services to the Client: (i) reminders about materials or information that the Client needs to provide to iQ Credit Repair, (ii) access to trained iQ Credit Repair credit consultants, (iii) review and analysis of correspondence from credit bureaus, creditors and others, including any credit report that is forwarded by the Client to iQ Credit Repair or received by iQ Credit Repair directly from such sources, and (iv) filing with the appropriate credit bureaus requests for verification or clarification of all disputed items properly submitted to by the Client to iQ Credit Repair.
  • 3. Other Services. (i) Every 4 months commencing from the Effective Date, for the term of the Agreement, iQ Credit Repair will provide the Client with a written review and analysis of information reported in the Client's credit report regarding negative items that have been removed from the Client's credit report. Generally, the Client will see results after 60 days.
• C. Responsibilities.
  • 1. Client Responsibilities: The Client agrees to provide iQ Credit Repair with any and all information, in a timely manner, needed to facilitate the services to be provided to the Client. The Client authorizes iQ Credit Repair, its employees and agents to prepare all necessary correspondence, either written or electronic, relating to iQ Credit Repair services and to submit to iQ Credit Repair any additional information legally required to support those services. The Client agrees to forward immediately to iQ Credit Repair all correspondence from the credit bureaus, creditors or others relating to services provided by iQ Credit Repair. The Client understands that all information provided to iQ Credit Repair must be true and accurate to the best of the Client’s knowledge.
  • 2. Dispute of Items on Credit Report: Based on the representations of the Client, iQ Credit Repair will request verification or clarification of all obsolete or inaccurate information with each applicable credit bureau. The Client understands that iQ Credit Repair does not provide debt negotiation services, nor do iQ Credit Repair services in any way affect any legitimate debts or payments owed to third parties by the Client.
• D. Authorization.
  • 1. Authorization to Obtain Information: The Client authorizes iQ Credit Repair to obtain information regarding the Client's credit file, and to review the Client's credit history by allowing iQ Credit Repair to obtain credit reports as deemed necessary. Any information obtained by iQ Credit Repair will be used solely for the improvement of the Client's credit and will be kept in confidence.
  • 2. Authorization to Make Changes: The Client authorizes iQ Credit Repair to make changes on the Client's credit file without prior notice during the term of the Agreement. The client agrees to grant a limited Power of Attorney to iQ Credit Repair for the following: (i) request for credit reports on the Client's behalf, (ii) challenge and verify various information on the Client's credit reports, and (iii) contact and confer with creditors on the Client's behalf, as needed. Additionally, the Client understands this process may require the Client's signature on the letters sent to the credit bureaus and authorizes iQ Credit Repair to sign on the Client's behalf.
• E. Fees and Billing.
  • 1. Fees: The Client agrees to pay the sum set forth in this Agreement, within the timeframe schedule set forth in this Agreement, which shall be no longer than twelve (12) months from the Effective Date, for services as outlined in Section 4.B above.
  • 2. Billing: The client agrees to make payment on time and is responsible for such, and is responsible for late fees and dishonored checks not to exceed the amount limited by applicable law.
  • 3. Refund for Services: The Client is entitled to a refund of some or all of the sum for services paid to iQ Credit Repair at the end of the term of this Agreement in the amount calculated from the following equation: Sum paid to iQ Credit Repair less (the number of items deleted or improved from the Client's credit report multiplied by $75), if, after remaining a client in good standing with iQ Credit Repair for the term of the Agreement, having had no payments past due over 30 days and iQ Credit Repair having had no dishonored checks from the Client. The Client must request a refund within one (1) month from the expiration of this Agreement, by writing to iQ Credit Repair, 1467 Bayhead Dr. Virginia Beach, Va. 23453 or by sending an email to iQCreditRepair@Gmail.com. The Client must include his/her name and social security number.
• F. Disclaimer.
  • 1. Disclaimer of Guarantee or Warranty: iQ Credit Repair agrees only to perform the services specifically described in Section 4.B above. iQ Credit Repair does not represent or warrant that it will achieve specific results for the Client. iQ Credit Repair does not represent or guarantee that the Client’s credit report or score will be affected by the services provided by iQ Credit Repair or that the Client will receive new credit or loans, credit cards or mortgages as a result of iQ Credit Repair services.
  • 2. Notices: All notices and other communications hereunder shall be given in writing and shall be deemed to be duly given and effective: (i) upon receipt if delivered by electronic mail or facsimile, (ii) three days after deposit in the United States mail, and (iii) one day after deposit with a national overnight express delivery service. Either party may change the following contact information upon written notice to the other party. Notices shall be delivered or transmitted to: iQ Credit Repair, Telephone: 757-469-6277, Fax: 866-623-2962, Postal address (principle place of business for iQ Credit Repair): 1467 Bayhead Dr. Virginia Beach, Va. 23453, email: iQCreditRepair@Gmail.com.
  • 3. Severability: If any provision of this Agreement is held to be inapplicable or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties, with the other provisions remaining in full force and effect.
  • 4. Indemnification: The Client agrees to defend, indemnify and hold iQ Credit Repair and its members, managers, employees and agents harmless from and against any and all claims, demands, actions, liabilities, costs or damages arising out of iQ Credit Repair provision of services to the Client under this Agreement or the Client’s breach of this Agreement, except for claims, demands, actions, liabilities, costs or damages arising out of iQ Credit Repair gross negligence or willful misconduct. The Client further agrees to pay iQ Credit Repair reasonable attorneys’ fees and costs arising from any actions or claims eligible for indemnification under this Agreement.
  • 5. Governing Law: The laws of the State of Virginia shall govern the construction and interpretation of this Agreement, without regard to conflict of law or choice of law provisions thereof.
  • 6. Arbitration of Disputes: In the event of any claim or dispute between the Client and iQ Credit Repair arising from or relating to this Agreement, or the enforceability or scope of this arbitration provision, or of any prior agreement, the Client and iQ Credit Repair must resolve the claim or dispute by binding arbitration. This Agreement involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act (“FAA”). The arbitration shall be conducted through, at the option of whoever files the arbitration claim, JAMS or the National Arbitration Forum (“NAF”) in accordance with their procedures in effect when the claim is filed. For a copy of their procedures, to file a claim or for other information contact JAMS at www.jamsadr.com, toll-free at 1(800)352-5267 or NAF at www.arb-forum.com, toll-free at 1(800)474-2371. The arbitrator’s decision will be final and binding except for any appeal rights under the FAA. This arbitration provision shall survive termination of this Agreement, as well as voluntary payment in full by the Client and any legal proceedings by iQ Credit Repair to collect a debt owed by the Client.
  • 7. Entire Agreement: This Agreement represents the final and entire agreement between the Client and iQ Credit Repair and shall supersede all other agreements between the parties regarding the subject matter hereof.
  • 8. Counterparts: This Agreement may be executed in one or more counterparts, each of which shall be deemed an original but all of which together will constitute one and the same instrument.
  • 9. Digital Signatures: The Client agrees that his or her digital signature is equivalent to a handwritten signature as provided in The Federal E-Sign Act.